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Today I had my most dissapointing experience with T-Mobile. I’ve been a customer and serious fan of their service since it was still Voicestream. Today they shut off my mobile Internet access without warning. Not cool.
This week I’ve been reviewing and testing the G1. I started without a SIM or plan, slipped my own Total Internet enabled SIM in, and was off and running. The first two days were good. 3G was snappy and no interuptions in net access took place. Overall, the T-Mo side of a transition to the G1 seemed solid. No notifications. Life was good.
Then yesterday morning, at the completion of writing a blog post for 40 minutes, net access was shut off. Coincedentally I was writing a post exactly at that time and I found out when I clicked “Publish” (the point where you submit the post). The message that came up is shown above, in an image taken with my iPhone 3G.
It was exactly 48 hours after I began using the device. Pretty much to the minute. No SMSs were sent about needing an upgraded data plan. No restrictions were placed on 3G vs EDGE. No warning, just an abrupt shut-off at a really inopportune moment. Note: Dave Winer knows a thing or two about this with his Comcast shut-offs.
If you’ve got Total Internet for $19.99, it’s not enough. There isn’t any grandfathering. Make sure you’re signed up for the G1 plan. You’ve been warned.
Post written entirely on a G1 in web based WordPress.